FAQ

Product Information

- I use print on demand service Printful to provide
products directly to you. Printful handles order fulfillment and
shipping individually for each order

- Please view the following links for each Blog Post regarding Printful Products:

1. Printful Quality Control

2. Why Printful? Pros & Cons

3. Printful DTG Print Products

4. IRL Color Swatches


- Products that are to be produced by Printful will have a note in
their description


- I also provide products sourced from other companies or
made directly from my hands. The appropriate information
will be made available in the product description

Shipping Information

Standard shipping on domestic orders - please allow 2-3
business days for your order to be processed and fulfilled and
3-5 days to ship.

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How Can I Track My Order?

- (Printful Products) Once your order is ready to go, we hand it
over to Printful. They fulfill the order and they hand it to the
carrier and send you a shipping confirmation email that contains
a tracking number. You can click on that number to see the
latest updates on the location of your shipment. Please be sure
to double check all information, including email, before checking
out to ensure a quick shipping process. If you do not receive a
confirmation email within 24 hours please reach out to customer
service to ensure your order has processed.

- (General Products) Once your order is processed you will
receive a confirmation email that contains a tracking number
from info@garethgarlend.com. Please be sure to double check
all information, including email, before checking out to ensure a
quick shipping process. If you do not receive a confirmation
email within 24 hours please reach out to customer service to
ensure your order has processed

Can I Cancel My Order?

[Printful Products]
We allow for a 24 hour grace period from the time of order
placement to cancel or make any changes to the information
provided by you.

We have our system set so that every order requires approval before Printful receives it.

Printful has calculated that it takes them about 2-5 business days to fulfill an order.

The period of time an order goes from "New" to "Being Fulfilled" can vary. It is likely to still be able to cancel an order within 48 hours however we cannot confirm that time frame for every order.

We strongly recommend to stay within the 24 hour time frame to avoid any close calls.

[General Products]

We allow for a 24 hour grace period from the time of order
placement to cancel or make any changes to the information
provided by you.

What is the Return Policy?

- Please view our Return Policy here

What If Something Is Out Of Stock?

- Stay tuned on my social media channels for any future restock
announcements and further drops.

- Sign up for a waitlist with your email to be notified when the
product is back in stock

What If I Have More Questions?

- Please reach out to info@garethgarlend.com for any further questions